Privacy policy

At Saveli, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you visit or purchase from saveli.shop.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Information you provide when contacting customer support

  • Website usage and device information

Payment transactions are processed through the payment methods available at checkout. Saveli does not need to directly store your full payment card details to process your order.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide shipping and delivery services.

  • Communicate with you about your orders.

  • Respond to customer service requests.

  • Maintain and improve our website and services.

  • Understand how visitors use our website.

  • Send promotional or marketing communications when you have provided the appropriate consent or where otherwise permitted.

  • Help protect our website, customers, and transactions.

Cookies and Similar Technologies

Saveli uses cookies and similar technologies to help the website function properly and support activities such as shopping cart functionality, order processing, website performance, analytics, and relevant website experiences.

Some cookies may be provided by third-party services used on our website.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

Analytics and Advertising

Saveli uses Google Analytics to understand website traffic and how visitors interact with our website.

We also use Meta Pixel to help measure website activity and the effectiveness of advertising and marketing efforts.

These services may collect information about your device, browsing activity, and interactions with our website in accordance with their own privacy practices.

Sharing Your Information

We may share information when necessary to operate our business and provide services to you.

This may include sharing relevant information with:

  • Shopify, which provides the e-commerce platform used to operate our store.

  • Payment providers that process transactions.

  • Shipping and delivery providers, including USPS, UPS, FedEx, DHL, and other applicable carriers.

  • Analytics and marketing service providers, including Google Analytics and Meta.

  • Service providers that assist us with operating and supporting our website and business.

We do not share information beyond what is reasonably necessary for these purposes.

Email Marketing

If you subscribe to receive marketing communications from Saveli, we may use your email address to send promotional messages, product updates, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

Order-related and service communications may still be sent when necessary to process or support your purchase.

Payment Information

Saveli accepts payment methods including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payment information is handled through the applicable payment providers and is subject to their respective privacy and security practices.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website is intended for general consumers and is not directed specifically toward children.

We do not knowingly request or collect personal information from children for the purpose of providing products or services.

Your Choices

You may choose not to provide certain personal information. However, some information is necessary to place an order, complete payment, arrange delivery, or provide customer support.

You may also unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the message.

Changes to This Privacy Policy

Saveli may update this Privacy Policy when necessary to reflect changes to our website, services, or privacy practices.

Any updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how Saveli handles personal information, please contact us:

Saveli
445 Albee Sq
Brooklyn, NY 11201
United States

Email: support@saveli.shop
Phone: +1 646-820-1908
Support Hours: 24/7 via support email